Shipping and Return Policy

Shipping:

▪ Most NapaGold and Baldwin filters are kept in stock, however some filters require 2 days to 2 weeks delivery time, for urgent filter orders please e-mail or call us to check availability.
Delivery time for Navistar parts varies from 1 day to 8 days unless we have in stock.
PAI and Interstate-McBee parts are subject to stock availability at the warehouses.
We will not be responsible for any delayed shipments that caused by carriers as it is out of our control but we will make all possible efforts to complete shipment and setup delivery as close as possible to your requested delivery date(s).
Orders cannot be cancelled once items have been shipped out.

▪ We mainly use UPS or USPS for shipments. if you wish to use other carrier services they may be available upon request but we reserve the right to ship with the carrier of our choice when necessary.

▪ All shipments by USAFilterStore.com are FOB point of shipment from our facility in Gardena, CA.
We can drop ship PAI and Interstate-McBee parts directly to your address.
It is your responsibility to pay all shipping charges in addition to the purchase price of the products.

▪ If your ordered item is backordered, we will ship it once it is in our stock again.

Returns:

▪ You may return an item within thirty (30) days from shipping date. Prior to return please request RMA from us. After we approve it we will send you an RMA number. All returns are accepted only with an approved RMA and a copy of original invoice.

▪ All returned items must be in their original packaging as sold and prepaid.

▪ We will issue credit only for the merchandise. There will be 20% restocking fee. We will not credit for the shipping charges.

▪ No refunds on parts that have been installed

▪ No refunds on electrical parts.

▪ All International Navistar, Freightliner, Interstate-McBee, PAI part cores are not accepted after 30 days.

Warranty:

▪ To the extent that goods are warranted by their original manufacturers, and to the extent that such warranties are assignable to Buyer, Seller assigns to buyer any rights and remedies it has relating to such Goods.
EXCEPT WHERE OTHERWISE SPECIFICALLY PROVIDED FOR IN WRITING HEREIN, SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO GOODS OR SERVICES INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
NO WARRANTY WILL EVER APPLY TO ANY EQUIPMENT THAT HAS BEEN REPAIRED OR ALTERED BY ANY PERSON IN A MANNER THAT SELLER DETERMINES ADVERSELY AFFECTS ITS PERFORMANCE OR RELIABILITY OR HAS BEEN SUBJECT TO MISUSE, NEGLECT, LACK OF MAINTENANCE, OR ACCIDENT AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING ANY WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
UNDER NO CIRCUMSTANCES SHALL SELLER BE RESPONSIBLE FOR ANY DAMAGES TO OTHER PROPERY OF BUYER, LOSS OF USE OR DOWNTIME, LOSS OF PROFIT OR GOODWILL, OR ANY INCIDENT OR CONSEQUENTIAL DAMAGES UNDER THIS WARRANTY.

Limitation of Liability:

▪ Neither Seller nor Buyer shall have any liability to the other for any incidental or consequential damages arising from the sale of Goods or Services or the failure of either party to fully perform any agreement to sell Goods or Services.
SELLER SHALL HAVE NO LIABILITY FOR ANY LOSS, DAMAGE OR COST ARISING FROM THE FAILURE TO DISCOVER OR REPAIR LATENT DEFECTS OR DESIGN DEFECTS IN ANY GOODS OR SERVICES.
BUYER SPECIFICALLY WAIVES, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM FOR INCIDENTIAL, RESERVOIR, SPECIAL, INDIRECT, CONSEQUENTIAL AND EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO MULTIPLE DAMAGES UNDER ANY DECEPTIVE TRADE PRACTICE OR CONSUMER PROTECTION LAWS.